We have all heard the warnings that AI presents a potential existential threat to humans – the killer application. In the shorter term organisations need to ensure AI does not kill their businesses. How do we ensure the technology lives up to the hype, that we create services that delight our customers, whilst reducing costs, that we are leading edge and not bleeding edge?

Join Sean Taylor, CEO of Content Guru, Europe’s largest cloud contact centre provider, as he talks through how to create killer applications using AI.

Key Takeaways:

1. The developing perceptions of AI
2. Creating services that delight your customers
3. The pitfalls to avoid