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EXPERT PANEL: Future-proofing Your CX Strategy in the era of AI

29 Nov 2023
Future of the Contact Centre Theatre
Digital Transformation & Engagement , Customer Experience & Engagement

As technologies continue to evolve in a new era of Artificial Intelligence (AI), CX leaders worldwide must consider how these new innovations can set up their contact centre for success for today and in the future.

Join our expert panel with Nick Delis, SVP of International Sales at FIve9, and Thomas John, VP of Partner Sales International, to discover the steps required to future-proof your customer experience (CX) strategy with advanced artificial intelligence.

Key Takeaway:

Discover the steps required to future-proof your customer experience (CX) strategy with advanced artificial intelligence.

Speakers
Jon Davis, CTO - Ivy Collection, Caprice Holdings, Bills Restaurants and The Birley Clubs
Thomas John, Vice President Partner Sales International - Five9