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Ian Chappel
Director of Consulting (International),
Centrical
A contact centre and employee engagement evangelist with 24 years of experience!
An ex-disgruntled frontline veteran now looking to improve the experience for contact centre employees and push our industry as a career of choice.
Sessions
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30-Nov-2023Employee & Customer Experience TheatreGet out of Wrap Live - The Employee Experience with guests from Centrical