Joël Viotti
Business Owner,
Swisscom
Joël is a digital communication leader with a passion for business development. His experience at Swisscom involved leading successful digitization projects that improved KPIs and customer satisfaction. Joel also excels in crisis communication and data-driven insights, helping with incident detection and turning big data into actionable business strategies.
Sessions
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29-Nov-2023Connected Contact Centre TheatreA digital-first contact centre for the CX your agents and clients expect