Jon Zoltie
Contact Centre Specialist,
AudioCodes
As a contact centre industry expert, Jon brings extensive experience in optimizing customer experiences and driving business results. Leveraging his deep understanding of technology, operations, and customer behaviour, his role is delivering innovative solutions that improve agent productivity, enhance customer satisfaction, and increase revenue.
Sessions
-
30-Nov-2023Employee & Customer Experience TheatreExpanding CX Capabilities to Employees Beyond the Contact Center