Kylie Whitehead
Senior Director of Marketing,
PolyAI
Kylie Whitehead is Senior Director of Marketing, Brand at PolyAI - building customer-led voice experiences for customer-led brands. Kylie has spent the past decade helping technology brands grow through in-depth customer understanding. A keen storyteller, Kylie is also a published novelist and psychology graduate - she is always down to learn more about what makes people tick.
Sessions
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29-Nov-2023Customer Satisfaction TheatreWhy contact center automation doesn’t work (and what to do about it)