Raman Sharma
Associate Director,
HCLTech
Raman Sharma leads the Global Contact Center Practice for HCLTech. For over two decades he has been involved in qualifying, designing and deploying contact center technologies for small and large organizations. He utilizes his experience of having seen the evolution of call center industry and expertise in AI and Cloud to conceive optimal transformational journeys.
Sessions
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30-Nov-2023Contact Centre Technology TheatreCANCELLED: Maximizing ROI of your CX Investments