Who's Speaking

With a career spanning over thirty years within the Contact Centre market, Steve McSherry, Country Manager of Daktela UK, is one of the industry’s leading experts. He has worked on some of the largest contact centre projects in the UK and Europe at places such as The Royal Bank of Scotland, Thomas Cook and Blue Cross, as well as smaller SME deployments, such as Supper London and FocalAgent. Daktela UK are part of a global organisation with headquarters in Prague. Steve heads up the UK Operation, which saw company revenues in the UK by over 30% last year