Who's Speaking

With over 15 years of experience in technology, marketing, and business development, Vincent is passionate about empowering organizations and senior leaders to embrace and execute their customer experience management (CXM) strategies. As the Vice President of the CXM Best Practices Group at Sprinklr, Vincent provides strategic consultation and guidance to global brands on how to leverage Sprinklr's platform and capabilities to optimize their social media and digital presence across 35 channels.